The Shortcut Guide to IT Service Management and Automation

The Shortcut Guide to IT Service Management and Automation

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Whata#39;s the point of moving to V3 if we already have built our service processes around V2? Whata#39;s the big difference?a€ ITIL V3 Perspective of Service Transition So, what is the big difference between ITIL V2 and ITIL V3? I discussed theanbsp;...


Title:The Shortcut Guide to IT Service Management and Automation
Author: Rebecca Herold
Publisher:Realtimepublishers.com - 2008
ISBN-13:

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